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<A brief intro to integrations>

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Jira Service Management provides the option of integrating with over 200 operations tools & services in a flexible and easy way. There's a bi-directional functionality in our integrations. (Integrations work from both side Jira Service Management to a tool and vice versa). Additionally, if an integration doesn't exist for a tool used by one of our customers, our integrations team will evaluate to check if one can be built.

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  1. Go to Jira Service Management and select Teams from the menu.

  2. Select your team to access your team dashboard.

  3. Select Integrations from the left navigation.

  4. Select Add Integration.

  5. Search for a tool to integrate with. From there, each integration has its own instruction set to configure the integration, on both ends. The supporting documentation for each integration is also included in the setup instructions. You can also explore the Advanced settings of the integrations to see extra customizable fields to suit whatever use case your company needs.

  6. When done with all configurations, select Save Integration to enable the integration.

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