<A brief intro to integrations>
https://support.atlassian.com/opsgenie/docs/set-up-an-integrated-tool/
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A Jira Service Management integration is a connection between your Jira Service Management account and other apps in your IT environment.
Jira Service Management provides the option of integrating with over 200 operations tools & services in a flexible and easy way. There's a bi-directional functionality in our integrations. (Integrations work from both side Jira Service Management to a tool and vice versa). Additionally, if an integration doesn't exist for a tool used by one of our customers, our integrations team will evaluate to check if one can be built.
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