<A brief intro to integrations>
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Jira Service Management provides the option of integrating with over 200 operations tools & services in a flexible and easy way. There's a bi-directional functionality in our integrations. (Integrations allow data to be sent and processed both ways between Jira Service Management and the other application/tool). Additionally, if an integration doesn't exist for a tool used by one of our customers, our integrations team will evaluate to check if one can be built.
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Criteria for checks |
- Replacing OG with JSM
- Basic grammar & spell check
- US English
- Positive language
- Removing passive voice (wherever necessary)
- Simplifying sentences
- Change V&T
- Replacing old links and images with new ones
- Structure of these pages: Do these need to be separate topics? Can it be added /merged with another topic? Does the headline need to revised? Are all the topics + content helpful for our reader?
- Conceptual validation: Do these journeys, concepts, terms make sense for JSM? Do we need a developer to verify parts of this content?