Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  1. From the top right of your screen, select Your profile and settings > Personal Jira settings.

  2. Open the Alert notifications tab . In this space, you can and define the following:

    1. Contact methods

    2. Notification rules

    3. Mute and quiet hours

Contact methods

...

    1. and

...

Notification rules

You can configure when and how to receive your alert notifications. Create a rule for each of your contact methods by specifying when to receive the notifications. You can delay receiving notifications for up to 1 day. You can add multiple rules and turn them on or off anytime. Jira Service Management tries each method one by one in the order you specify until you get to the alert.

Mute and quiet hours

...

    1. quiet

...

    1. hours

...

Verify your notification settings

To create a sample alert to verify if notifications are working as expected, do the following steps:

  1. Go to the Alerts page and select Create alert.

  2. On the create modal, enter a message for the alert.
    This is the only mandatory field for an alert to be created.

  3. Start typing your name in the Responders field.
    The auto-complete should provide a suggestion as you type. Select your name.

  4. Select Create.
    This creates an alert with only you as the recipient. The notifications for this new alert according to your set preferences should reach you.