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Jira Service Management System Actions: Captures information about system-originated actions. For example, configuration changes at a product level or integration level, project settings, assets (global schemas, reference, status, icons) and so on.
Jira Service Management User Actions: Captures information about user-originated activity in the following areas. This isn’t an exhaustive list but gives you an idea of what is covered.
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An activity could be a create/change/delete action taken upon in relation to any of these entities.
Log levels
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