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Audit logs are a summary of all logs the activivies associated with an integration that help team admins to troubleshoot issues.

View the audit log

Things to do before you start:

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  1. In Jira Service Management, go to Settings > Products.

  2. Scroll to the Operations section and select Audit logs from the sidebar.

  3. Enter your search criteria in the text field. You can search for activities with specific keywords , or by using user the names of users, log category names, etc.

  4. Narrow the search results by applying any number of filters:

    1. Specify a date range, duration, log category, or log level.

    2. Select Update.

  5. Select Apply.

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