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Audit logs for your team that manages operations help the IT administrators and Atlassian support teams troubleshoot integrations and issues related to configuration changes. Audit logs are accessible to only the admins (organization, site, or product, or team) and team members that are given additional permissions to view them. If you’re a team admin, contact the admin for your organization, site, or product for access permissions.

Audit logs is the best place to go to view all the incoming data related to your integrations and configuration updates or if you’re having trouble with your integrations for your team that’s managing operations.

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  • Alerts

  • API

  • Integrations

  • Emails

  • HeartbeatsIncidents

  • Notifications

  • On-call schedulesUser management

An activity could be a create/change/delete action taken in relation to any of these entities.

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titleLog categories

Category

For logging ..

Integration

Changes related to integrations

Alert and alert action

Changes related to alerts and alert actions

API request

Changes related to API payloads

Email request

Changes related to email workflows

Config change

Changes related to configuration

Notification

Changes related to notifications

Incident

Changes related to incident fields

Username change

Changes related to user names

Log levels

There are three logging levels available in audit logs:

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titleLog attributes and examples

Attribute

Example

Timestamp and timezone

Mar 08, 2023 16:24 GMT+5:30

Category

Integrations, Alerts, Configuration changes

Activity summary

[outgoing][alert] Received integration request with event ID: [a4a89a81-386c-489b-a897-a1bd72035884], but there are integration(s) that are turned off.

[alertAction] User [xyz@mysite.com] is added as a responder via web.

Log level

INFORMATION

WARNING

ERROR

Logs in JSON format

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