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  1. From your top navigation, go to Teams.

  2. Select your team and scroll down to Operations

  3. Select View operations.

  4. In the On-call tab, select Add ( + ) icon next to Schedules.

  5. Give a name to your schedule and select the timezone you want to base your schduleschedule.

  6. Select Create.

  7. To add a new rotation, select Add rotation.

  8. Enter a rotation name. Then add participants. You can add people, teams, and escalation policies as participants. Each participant will form a shift in your rotation.

  9. Select the duration of the shifts. Jira Service Management will rotate your shifts within the given durations.

  10. Select Shift frequency. This will rotate each participant with the given frequency.

  11. Select a Start time for your rotation. If you don’t set an end time, shifts will rotate continuously with the given parameters. If you want to end this rotation on at a specific time, select Define end time.

  12. Review your rotation in the schedule preview and select Add rotation. Add as many rotations as you need.