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Overview
The integrations Framework framework allows Jira Service Management’s alerting capability to work in conjunction with the most popular IT, operations management, and monitoring tools. Through email and API, Jira Service Management can communicate with these tools and process its alerts according to the data they send. With integrations, you can extend your everyday monitoring services with a powerful alert and notification system. Jira Service Management integrates with the services GitHub, New Relic, ServerGuard24, and more.
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The Jira Service Management integrations framework has a callback capability that can notify chat applications about Jira Service Management events. A good outgoing integration example is our Webhook capabilities which push information via a URL endpoint.
Email-based
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integrations
You can use Jira Service Management email integrations to process your incoming emails for alert management. This integration accepts any kind of email and is fully customizable allowing you to control a robust alerting mechanism tailored to your inbox. Jira Service Management also has specific email-based integrations for several monitoring tools, for example: Pingdom, Uptime Robot, Zenoss etc. For example, if you're a Pingdom customer, you can add Jira Service Management's Pingdom integration and readily turn Pingdom events into Jira Service Management alerts.