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Go to your team’s operations page.
On the left navigation panel, select Integrations and then Add integration.
Run a search and select “AWS CloudWatch”an application of interest.
On the next screen, enter aname for the integration.
Optional: Select a team in Assignee team if you want a specific team to receive alerts from the integration.
Select Continue.
The integration is saved at this point.On the next page, expand the Steps to configure the integration section.
Follow the instructions to configure the integration on both endsintegration for either end (if it’s an incoming or outgoing integration) or for both ends (if it’s a bidirectional integration) as applicable.
Define rules for creating alerts and processing them and define actions to take actions against alerts.
Select Turn on integration.
The rules you create for the integration will work only if you turn on the integration.
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Select this rule type to update the data in the integrated application. This The following is what the flow looks like:
A rule in the incoming section creates an alert in Jira Service Management for some event occurring in the integration application
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Something about the alert changes in Jira Service Management
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Jira Service Management sends this update back to the integrated application and updates an associated entity.
In this section, the alert actions and their corresponding actions to be taken in the integrated application are presented in a natural language. Some actions such as “a tag is added to alert” might require user input to work properly. If you leave the input field empty, the rule applies to all values. If you want to limit the input, enter the values manually, then press Enter. This is similar to how you add tags to an alert.
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Create a filter to select which alerts you wish to apply this rule to. You can turn on and turn off each of these rules at any time, even when the integration is turned on. Similar to incoming automation rules, Jira Service Management applies the rule from top to bottom and stops once it matches with a rule. So, how you order the rules matter. Unlike rules Very much like in the incoming section, you can order these rules by dragging and dropping them. When you’re done with setting all the rules, turn on the integration from the top of the page.