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Specify ways in which you prefer receiving notifications (email, SMS, voice, push)
Define notification rules so you can receive only the relevant notifications for a specific set of events at desired times
Set up DND, notification sounds, critical alert options, etc.
Define rules for forwarding your alert notifications to others on your team and view the rules created for you by others.
Jira Service Management offers a variety of default rules that are auto-configured for users of a team that’s equipped to manage operations and are turned on with email as the default contact method for notifications.
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From the top right of your screen, select Your profile and settings > Personal Jira settings.
Open the Alert notifications tab and define the following:
Contact methods
Notification rules
Mute and quiet hours
Notification forwarding rules