...
Use smart values here: Yes
Required permissions: Browse projects, Create issues
Creates When this action is executed, an incident of selected request type will be created in the selected service project . You can select fields to configure and set their values.Use on Jira Service Management.
For example, you can use this action to create a new incident when an alert is created and meets certain criteria.Optionally, you have the ability . You need to have a service project and a request type for incidents to use this action.
You'll also have the option to link the alert with the new incident, and to avoid creating a new incident if the action has already created an open incident of the same type in the projectYou need to have a service project and a request type for incidents to use this action.