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Audit logs are a summary of all logs the activities associated with an integration that help team admins to troubleshoot issues.
View the audit log
Things to do before you start:
Make sure Ensure you’re an admin (org/site/product/team).
Launch operations for your team. Learn how to launch Operations for your team
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You’ll see a table of activities, organized by date and the time the activity happened, and the actor who took the action. The actor may be a user or an Atlassian system. Expand a log entry to review dig into the details. You can also copy the JSON version of the log for viewing. Some log entries may not include the details or the JSON content.
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An audit log contains the following information:
IDs of and information about alerts, incidents, integrationsDetails about the owner or member that took the action
Time stamps, timezones
Details of action taken: . For example, Responder responder added, Alert alert acknowledged, etc.
Integration properties
Following is a detailed audit log entry in JSON format:
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{ |
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The audit log lists activities that go as far back as 180 days. You can search for specific integrations, alerts, notification rules, etc. in the search tab; and specify the time interval to search for. Please note: you can search your organizational logs through the Logs Page for the last 2 weeks from that moment. You can refer here for further information and advanced query guidance about the Logs page.
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Go to admin.atlassian.com. Select your organization if you have more than one.
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In Jira Service Management, go to Settings > Products.
Scroll to the Operations section and select Audit logs from the sidebar.
Enter your search criteria in the text field. You can search for activities with users' names, email addresses, group names, or site names. You must enter an exact term.specific keywords or by using the names of users, log category names, etc.
Narrow the search results by specifying the dates and activity.
Click Apply to search.
dig into the log by keyword or by time.
Get detailed: see the details of each change. applying any number of filters:
Specify a date range, duration, log category, or log level.
Select Update.
Select Apply.