Add contact methods

There are 4 types of contact methods within Opsgenie:

1. E-Mail

2. SMS

3. Phone Voice-Calls

4. Push Notifications (Android, iOS, Opsgenie for BlackBerry Dynamics)

These contact methods are used to receive notifications from Opsgenie.

When a user account is created, the e-mail address which is used as the username is added as an e-mail contact method. Each user can add/modify their contact methods any time via the Notification Page. Mobile contacts cannot be added via Opsgenie's Web Application. Instead, when a user logs in through any of Opsgenie's mobile applications, the device that is used is added as a contact method.

The limitations of the contact methods are as follows:

Each user can have at most:

• 2 E-mail addresses

• 2 SMS Numbers

• 2 Phone Numbers

There is no limitation for mobile app sign-ins 

Each mobile device can be used by, at most, one user within the same Opsgenie domain. If another user logs in to Opsgenie with a mobile device that is already being used as a contact method for another user from the same Opsgenie domain, Opsgenie automatically disables the contact method for the previous user.

Please note: Enable a contact method to receive notifications.