Manage the roles of your team members that deal with operations. There are only two roles members in your team can hold within the operations space: Team admin and User.
Team admin | Members on your team that take this role can manage any kind of settings, configuration (schedule configuration, integration setup, etc.), and other users in the team. Anyone on the team can be a team admin - the role assignment can happen either when you’re setting up operations/alerting for your team (for example, you can make someone who has access to Jira Service Management a team admin at this step itself) or afterwards too. A Jira admin when added to a team is assigned a team admin role by default. |
User | Default users can only access the configurations that they're part of, and they can only access the alerts that they have permission for. In other words, default users can manage the settings that will only affect themselves. |
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