Allow cross-site tracking or third-party cookies on your browser
Jira Service Management uses cookies to render reports. In case you face trouble viewing reports, it’s possible that your browser cookies are turned off. To allow third-party cookies, please follow the steps below:
On Chrome
Open your Chrome browser on your computer
On the top right, select More
Select Settings
Under Privacy and security, click Cookies and other site data.
Select Allow all cookies.
On Microsoft Edge
1. Open Microsoft Edge on your computer
2. On the top right side of the window, click More
3. Select Settings
4. Select Cookies and site permissions.
5. Select Manage and delete cookies and site data, and turn off Block third-party cookies.
6. Check that the toggle for Allow sites to save and read cookie data is turned on.
On Firefox
1. Open Firefox browser on your computer
2. Visit Jira Service Management website.
3. On the left of the address bar, click on the shield icon
4. Toggle the switch at the top of the panel to turn off
5. Enhanced Tracking Protection for this site. The page should reload automatically and allow trackers on this site only.