We’ve introduced new components for on-call teams to automate alerting
You’ll now find alert and incident-related triggers, conditions, and actions in the Jira automation library.
Triggers | Conditions | Actions |
|---|---|---|
Alert created | Alert fields condition | Create incident |
Here’s a basic overview of each scope in Automation:
Projects
Use automation in service projects to create rules using,
Service requests
Incidents
Problems
Changes
Post-incident reviews
… and other Jira issue types.
| Info |
|---|
If you’re a project admin, you can find Automation in project settings. |
...
On-call teams
Use automation for team operations to create rules using,
Alerts
On-call work
| Info |
|---|
If you’re a team admin, you can find Automation in the team’s Operations page. |
...
Global automation
...