Automation

We’ve introduced new components for on-call teams to automate alerting

You’ll now find alert and incident-related triggers, conditions, and actions in the Jira automation library.

Triggers	Conditions	Actions
Alert created Rule is run when an alert is created.	Alert fields condition Checks whether an alert's field meets a certain criteria.	Create incident Creates a new incident in the selected service project.

Here’s a basic overview of each scope in Automation:

Use automation in service projects to create rules using,

… and other Jira issue types.

If you’re a project admin, you can find Automation in project settings.

Use automation for team operations to create rules using,

If you’re a team admin, you can find Automation in the team’s Operations page.