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Go to your team’s operations page.
On the left navigation panel, select Integrations and then Add integration.
Run a search and select “PRTG”.
On the next screen, enter aname for the integration.
Optional: Select a team in Assignee team if you want a specific team to receive alerts from the integration.
Select Continue.
The integration is saved at this point.Expand the Steps to configure the integration section and copy the integration URL.
You will use this URL while configuring the integration in PRTG later.Select Turn on integration.
The rules you create for the integration will work only if you turn on the integration.
Map alert actions
You can define action mappings between Jira Service Management actions and PRTG actions (also when the source of the alert is PRTG), which requires additional authentication for your PRTG account.
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