Integrate with your IT applications and tools

Jira Service Management can now integrate with powerful applications to bidirectionally sync alert data and streamline your IT operation workflows. In this chapter, learn all the ways to integrate Jira Service Management with your IT applications and products and use the integration framework to its fullest capability.

What are you looking to do first?

Team-level integrations: Use when you want all the alerts from an integration to go to one particular team.

Site-level integrations: Use when you want to set up dynamic rules to route different alerts to different teams. These are also known as “global” integrations.