To view the report of an individual on-call team
Before you can view a team’s report, make sure you have you’re a team admin rights for that team. Learn more about roles, permissions, and rights
To see which reports are applicable to your team, and to confirm when/if they are scheduled to be sent to relevant team members, follow these steps:
Open Jira Service Management, select Teams, and choose your team. If you don’t have a team yet, create one.
On the team’s profile page, scroll to the Operations section and select Get started. Complete the process to unlock alerting and on-call capabilities for your team.
Navigate to Reports from the side menu.
Now, you’ll be able to view different types of reports of a single on-call team.
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Not all teams have operations capabilities. Even if you have team admin rights for those teams, you’ll not be able to view reports as they aren’t available. You can view which team has operations only after you navigate to a particular team.(check this)
You’ll only be able to view reports for teams that use operations.
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To view the reports of all on-call teams
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On your computer, open your browser
Cross-site tracking
On Microsoft Edge
On Arc
Two concerns on this:
If you’re referring to the definition of Team Reports as intro, I feel like it doesn’t exclusively say that User can view only one report at a time. That sentence’s primary task is to describe what team reports are. Which is why maybe adding an additional sentence helps get this across. Plus support it with an example where User is a team admin of teams A&B, and say that they cannot view both teams' reports together.
Talking about site admin here, IMO might be puzzling. Even though ‘admin rights’ and ‘viewing of reports’ is closely connected, to avoid confusing the reader, I’m attempting to talk about each separately. Delegating the topic of admin rights to the Learn more about admin link might help.