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How does the integration work?
When an alert is created on MongoDB Cloud Manager, an alert is created in Jira Service Management automatically through the integration.
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When an alert is closed on MongoDB Cloud Manager, the related alert is closed in Jira Service Management.
Set up the integration
MongoDB Cloud Manager is an API-based integration. Setting it up involves the following steps:
Add a MongoDB Cloud Manager integration
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in Jira Service Management
Configure the integration in MongoDB Cloud Manager
Add MongoDB integration
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If you're using Opsgenie's using the Free or Essentials plan, or if you’re using Opsgenie with Standard plan in Jira Service Management's Standard plan, you can only add this integration from your team dashboard as the Integrations page under Settings is not available in your team’s operations page. To access the feature through Adding the an integration from your team dashboard will make team’s operations page makes your team the owner of the integration. This means Opsgenie will assign Jira Service Management assigns the alerts received through this integration to your team only. To do that, Go to your team’s dashboard from Teams, . Follow the rest of the steps to complete the integration. |
To add a MongoDB integration in Jira Service Management:
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Learn more about alert configurations in MongoDB Cloud Manager.
Sample payload sent from MongoDB Cloud Manager
Create alert payload (in JSON format)
| Code Block |
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{
"alertConfigId": "5770e05ae4b096e0e2c23ca0",
"created": "2016-06-28T13:26:23Z",
"eventTypeName": "MONITORING_AGENT_DOWN",
"groupId": "5770d0ede4b0ca29d1781ccd",
"id": "57727affe4b0a7dc53fb9429",
"links": [
{
"href": "https://cloud.mongodb.com/api/public/v1.0/groups/5770d0ede4b0ca29d1781ccd/alerts/57727affe4b0a7dc53fb9429",
"rel": "self"
}
],
"status": "OPEN",
"typeName": "AGENT",
"updated": "2016-06-28T13:26:23Z"
}
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Jira Service Management parses this payload as follows (in JSON format):JSON
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[
"title": "[MongoDB Cloud] Alert for : MONITORING_AGENT_DOWN",
"description": "
Event Type : MONITORING_AGENT_DOWN
Status : OPEN
Created : 2016-06-28T13:26:23Z",
"links": "https://cloud.mongodb.com/api/public/v1.0/groups/5770d0ede4b0ca29d1781ccd/alerts/57727affe4b0a7dc53fb9429"
] |
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