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What does the integration offer?

Use the Honeycomb Integration integration to forward Honeycomb triggers to Jira Service Management. Jira Service Management determines the right people to notify based on on-call schedules– notifies via email, text messages (SMS), phone calls, iOS & Android push notifications, and escalates alerts until they are acknowledged or closed.

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When a dataset query creates a trigger with the integration, it creates an alert in Jira Service Management.

Set up the integration

Honeycomb is an API-based integration. Setting it up involves the following steps:

  • Add a Honeycomb integration in Jira Service Management

  • Configure the integration in Honeycomb

Add Honeycomb integration

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