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titleInstructions for Debian-based distributions

Run the following command: 

dpkg -i jsm-nagios-<your_version>.deb

Installation

The steps below describe how to integrate Jira Service Management and Nagios using Jira Service Management Nagios integration plugin. Slightly alter these instructions depending on the exact Linux distribution and Nagios configuration.

Note

If Lamp based Nagios plugin is being used, backup all existing configurations. Uninstall the old plugin, then install the new one.

Prerequisites

Packages provided support the following systems:

  • Red Hat based Linux distributions, REHL7 and above

  • Debian based Linux distributions, Debian 8(Jessie) and above

Installation of Nagios plugin for Jira Service Management

Info

Download the latest version of OEC

To download the latest version of Nagios packages, please use readme file of oec-scripts repository.

For Red Hat Based Distributions

  • Run the following command:

    Code Block
    rpm -i jsm-nagios-<your_version>.rpm
Note

During upgrades, rpm package does not overwrite your existing configurations. It saves the new default configuration file as jsm-integration.conf.rpmnew. Find more information about rpm upgrade config file handling from here.

Note

To update from version 201X-XX-XX to 2.X.X, you must add --force parameter. E.g.:

rpm -U --force opsgenie-integration-<your_version>.rpm

We suggest backing up your configuration files before update!

For Debian Based Distributions

...

-nagios-<your_version>.deb

Add Nagios integration

Info

If you're using the Free or Standard plan in Jira Service Management. To access the feature through Settings (gear icon) > Products (under JIRA SETTINGS) > OPERATIONS, you need to be on Premium or Enterprise plan.

Adding an integration from your team’s operations page makes your team the owner of the integration. This means Jira Service Management only assigns the alerts received through this integration to your team.

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