...
Jira Service Management provides a rich bidirectional integration plugin for Nagios. Jira Service Management has a number of easy-to-use integration methods (email, API, command line tools, programming libraries, etc.) to ensure all monitoring tools are easily integrated with Jira Service Management. Nagios is integrated with Jira Service Management via the email interface , or by executing scripts in any language that uses Jira Service Management Web API. This document describes two supported integration options.
...
The Nagios plugin for Jira Service Management supports bidirectional integration with Nagios. The integration leverages Jira Service Management’s Nagios-specific executable and JEC utility to automatically create rich alerts (status, alert histogram, trends, etc.) and . It synchronizes alert status between Nagios and Jira Service Management. The Nagios plugin is the recommended integration method as it enables Nagios to take advantage of advanced capabilities provided by Jira Service Management.
...
When a host or service state becomes down in Nagios, an alert is created in Jira Service Management.
Upon creation of creating the new alert, related histogram and trends images from Nagios is are automatically attached to the alert automatically.
When the Jira Service Management alert is acknowledged, the alert in Nagios is also acknowledged automatically, and vice versa.
When a note is added to the Jira Service Management alert, the alert in Nagios is also updated automatically, and vice versa.
...
The Nagios integration plugin utilizes the full capabilities of Jira Service Management and provides bi-directional integration with Nagios. The steps in the following procedure describe how to integrate Jira Service Management and Nagios by using the Nagios integration plugin. Note that slight alteration to these instructions may be necessary depending on the exact Linux distribution and your Nagios configuration.
...
Install the Jira Service Management plugin for Nagios
Jira Edge Connector (abbreviated as JEC) is a prerequisite for configuring the outgoing authentication of Nagios integration. You can combinedly use JEC and Nagios scripts to update alerts on Nagios. With this setup, you can deploy your own script, modify the ones provided, or run customized actions on Nagios. Download the latest version of the Nagios package from this repository.
| Expand | ||
|---|---|---|
| ||
Run the following command:
Before rpm upgrades, back up your configuration files. The rpm package does not overwrite the existing configuration during upgrades. It saves the new default configuration file as integration.conf.rpmnew. To Add the-- force parameter to upgrade from version 201X-XX-XX to 2.X.X, add the Learn more about config file handling for rpm upgrades. |
...
The plugin uses a golang-executable file (included in the plugin as send2jsm) to create, acknowledge, and close alerts in Jira Service Management. To make send2jsm work, you need to make some configurations. The following table lists the parameters and states if they are mandatory. Setting the apiKey is required. Other configuration parameters are set to their default values that work with most Nagios implementations but may also need to be modified as well.
| Expand | ||||||||||||||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ||||||||||||||||||||||||||||||||||||||||||||||||||||
|
...