To view the report of an individual on-call team
Before you can view a team’s report, make sure you’re a its team admin for that team. Learn more about roles, permissions, and rights
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Not all teams have operations capabilities. Even if you have team admin rights for those teams, you’ll not be able to view reports as they aren’t available. You can view which team has operations only after you navigate to a particular team.(check this)
You’ll only be able to view reports for teams that use operations.
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Open Jira Service Management, select Teams, and choose a team. If you don’t have a team yet, create one.
On the team’s profile page, scroll to the Operations section and select Get started. Complete the process to unlock alerting and on-call capabilities for your team.
Navigate to Reports from the side menu.
You’ll be able to view different types of reports of the selected on-call team.
Now, to view reports of all teams, go to the top right side of the page under the settings button, and turn on the toggle button Switch to reports for all on-call team
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To view the report of an individual on-call team with only team admin rights
To view the report of an individual on-call team with site admin rights
To view the report of all on-call teams with only team admin rights
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