To view the report of an individual on-call team
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Open Jira Service Management, select Teams, and choose your team. If you don’t have a team yet, create one.
On the team’s profile page, scroll to the Operations section and select Get started. Complete the process to unlock alerting and on-call capabilities for your team.
Navigate to Reports from the side menu.
Now, you’ll be able to view different types of reports of a single on-call team.
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E.g.: If you are the team admin of Team A and Team B, you cannot view reports of both teams simultaneously. If you’re viewing Team A’s report at a point, you can’t view Team B’s report. You’ve to navigate to Team B’s reports via Teams > Team B > Operations > Reports.
Not all teams have operations capabilities. Even if you have team admin rights for those teams, you’ll not be able to view reports as they aren’t available. You can view which team has operations only after you navigate to a particular team.(check this)
You’ll only be able to view reports for teams that use operations.
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