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Before you view multiple on-call team reports, make sure you have to be a Jira site /Jira admin rights. Learn more about roles, permissions, and rights

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  1. Open Jira Service Management, select Teams, and choose a team. If you don’t have a team yet, create one.

  2. On the team’s profile page, scroll to the Operations section and select Get started. Complete the process to unlock alerting and on-call capabilities for your team.

  3. Navigate to Reports from the side menu.

  4. You’ll be able to view different types of reports of the selected on-call team.

  5. To Though you’re viewing reports for an individual team, you’ll have a shortcut to view reports of all on-call teams. To do this, go to the top right side of the page under the settings button. You’ll see a , and turn on the toggle Switch to reports for all on-call team. Turn this on to see all reports.

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