Content Comparison

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Alert updated

Status
colour Purple title coming soon

• Related smart values: smart value {{alert}}

The rule is run when an alert’s priority, summary, or description is updated. For example, create an incident of P3 priority in a service project when an alert’s priority changes to P1.

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Alert status changed

Status
colour Purple title coming soon

• Related smart values: smart value {{alert.status}}

The rule will run when an alert’s status changes. For example, send a message to a Slack channel when an alert’s status changes to OPEN.

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The rule will run when a new note is added to an alert. For example, send an email when a note is added to an alert.

Smart values for alerts

{{alert.id}}

{{alert.id}}

{{alert.tinyId}}

{{alert.link}}

{{alert.status}}

{{alert.message}}

{alert.count}}

{{alert.description}}

{{alert.tags}}

{{alert.priority}}

{{alert.actions}}

{{alert.entity}}

{{alert.alias}}

{{alert.source}}

{{alert.extraProperties}}

{{alert.owner}}

{{alert.ownerId}}

{{alert.responders}}

{{alert.responders.get(index)}} Get the responder specified in index

{{alert.responders.<property>}} Similar to other list types, prints the values of this property of each responder separated by commas. So {{alert.responders.name}} would print name1, name2, name3...

{{alert.responders.get(index).name}} Get name of the responder specified in index

{{alert.responders.get(index).type}} Get the type of responder

{{alert.responders.get(index).accountId}} Get the responder’s Atlassian account ID

{{alert.responders.get(index).teamId}} Get the Atlassian team ID of the responder type