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To view the

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Before you can view a team’s report, make sure you’re its team admin. Learn more about roles, permissions, and rights

reports

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Open Jira Service Management, select Teams, and choose your team. If you don’t have a team yet, create one.

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On the team’s profile page, scroll to the Operations section and select Get started. Complete the process to unlock alerting and on-call capabilities for your team.

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Navigate to Reports from the side menu.

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of

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You’ll only be able to view reports for teams that use operations.

To view the reports of all on-call teams

Before you view multiple on-call team reports, you have to be a Jira site admin. Learn more about roles, permissions, and rights

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  1. On Jira Service Management, go to the top right corner and select the Settings icon.

  2. In the drop down menu, select Products.

  3. Now on the left side panel, under Operations, select Reports

  4. You’ll be able to view the different reports of all the on-call teams across your site.

  5. To view reports of any individual on-call team, go to the top right side of the page under the settings button, click the drop down menu, and select the team whose reports you want to view.

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To view the report of an individual on-call team

Before you can view a team’s report, make sure you’re a team admin.

To see which reports are applicable to your team, follow these steps:

  1. Open Jira Service Management, select Teams, and choose a your team. If you don’t have a team yet, create one.

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  2. On the team’s profile page, scroll to the Operations section and select Get started. Complete the process to unlock alerting and on-call capabilities for your team.

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    Go to operations.

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  3. Navigate to Reports from the side menu.

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  4. You’ll Now, you’ll be able to view different types of reports of the selected a single on-call team.

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    You’ll only be able to view reports for teams that use operations.

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  5. Though you’re viewing reports for an individual team, you’ll have a shortcut to view reports of all on-call teams if you’re a Jira site admin. To do this, go to the top right side of the page, and simply turn on the toggle Switch to reports for all on-call team option.