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  1. Select Alert & AI from the side menu from your New Relic account.

  2. Select Destinations.

  3. Create a Webhook destination.

  4. Enter a name for the Webhook.

  5. Paste the URL you copied while adding the integration in Jira Service Management into Endpoint URL.

  6. Select Workflows from Alerts & AI and create a new workflow.
    Use the webhook destination you created earlier.

  7. Test the New Relic payload in the Payload template for webhook.
    For the New Relic payload template, see the support articlefollowing section.

  8. Select Update message.

  9. Select Activate workflow.
    Verify if the workflow is enabled in New Relic.

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