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Amazon RDS (Relational Database Service) provides cost-efficient, resizeable capacity for an industry-standard relational database and manages common everyday database administration tasks.
Amazon RDS sends notifications of database events through SNS. Jira Service Management acts as a dispatcher for these notifications, determines the right people to notify based on on-call schedules– schedules – notifies them using email, text messages (SMS), phone calls, and iPhone & Android push notifications, and escalates alerts until they are acknowledged or closed. Amazon RDS sends DB notifications like shutdown or backup etc., and Jira Service Management ensures the right people are notified.
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Go to your team’s operations page.
On the left navigation panel, select Integrations and then Add integration.
Run a search and select “Amazon RDS”.
On the next screen, enter aname for the integration.
Optional: Select a team in Assignee team if you want a specific team to receive alerts from the integration.
Select Continue.
The integration is saved at this point.Expand the Steps to configure the integration section and copy the integration URL, which includes Jira Service Management endpoint as well as and the API key.
You will use this URL while configuring the integration in Amazon RDS later.Select Turn on integration.
The rules you create for the integration will work only if you turn on the integration.
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