...
Go to your team’s operations page.
On the left navigation panel, select Integrations and then Add integration.
Run a search and select “New Relic”.
On the next screen, enter aname for the integration.
Optional: Select a team in Assignee team if you want a specific team to receive alerts from the integration.
Select Continue.
The integration is saved at this point.Expand the Steps to configure the integration section and copy the endpoint URL.
You will use this URL while configuring the integration in New Relic later.Select Turn on integration.
The rules you create for the integration will work only if you turn on the integration.
...
Configure the integration in New Relic
Select Alert & AI from the side menu from your New Relic account.
Select Destinations.
Create a Webhook destination.
Enter a name for the Webhook.
Paste the URL you copied while adding the integration in Jira Service Management into Endpoint URL.
Select Workflows from Alerts & AI and create a new workflow.
Use the webhook destination you created earlier.Test the New Relic payload in the Payload template for webhook.
For the New Relic payload template, see the support articlefollowing section.Select Update message.
Select Activate workflow.
Verify if the workflow is enabled in New Relic.
...