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When an alert is created in Amazon RDS, an alert is created in Jira Service Management automatically through the integration.
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Set up the integration
Amazon RDS is an API-based integration. Setting it up involves the following steps:
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If you're using the Free or Standard plan in Jira Service Management, you can only add this integration from your team’s operations page. To access the feature through Settings (gear icon) > Products (under JIRA SETTINGS) > OPERATIONS, you need to be on Premium or Enterprise plan. Adding an integration from your team’s operations page makes your team the owner of the integration. This means Jira Service Management assigns the alerts received through this integration to your team only. To add an integration: Go to your team’s operations page. On the left navigation panel, select Integrations and then Add integration.
Complete the rest of the steps in the procedure. |
To add an Amazon RDS integration in Jira Service Management:
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Create an SNS topic. For details, see Getting started with Amazon SNS.
Add an HTTPS subscription to your topic with this URL <text_filed> the integration URL (copied while adding the integration in Jira Service Management) as the endpoint. For details on how to add an HTTPS subscription, see What is an Amazon SNS?
If the configuration is successful, a confirmation alert is created in Jira Service Management.
Create an event subscription from the RDS Dashboard that sends notifications to the SNS topic you created earlier. Learn more about working with Amazon RDS event notification.
Sample payload sent from Amazon RDS
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| title | Create alert payload (in JSON format) |
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{
"Type":"Notification",
"MessageId":"1cf7a0eb-4179-4181-b15b-ea22c5axxx",
"TopicArn":"arn:aws:sns:us-east-1:08931xxxxxx:CloudWatchHTTPAlarms",
"Subject":"ALARM: \"cpuUtilTest\" in US - N. Virginia",
"Message":"{\"Event Source\":\"db-instance\",\"Event Time\":\"2014-10-28 08:13:15.339\",\"Identifier Link\":\"https://console.aws.amazon.com/rds/home?region=us-east-1#\\nSourceId: aydentifayir \",\"Event ID\":\"http://docs.amazonwebservices.com/AmazonRDS/latest/UserGuide/USER_Events.html#RDS-EVENT-0019\",\"Event Message\":\"Restored from DB instance mydbinstins to 2014-10-28 08:00:00.0\"}",
"Timestamp":"2012-08-05T22:31:30.673Z",
"SignatureVersion":"1",
"Signature":"XrsO2wtE0b+xxxxxxxxxlimTUg+rV4U9RmNSSBEdlmyWvtGgpjebsmNv1wkjUsBQOJZjZnpZp5FBn6quAn3twNdRMmMLf15lv6ESbxxxxxxxxxxxx/ZLwiH9Pr/cxVYOR0aPQBPDwTYn8w6g=",
"SigningCertURL":"https://sns.us-east-1.amazonaws.com/SimpleNotificationService-f3ecfb7224c7233fexxxxxxf.pem",
"UnsubscribeURL":"https://sns.us-east-1.amazonaws.com/?Action=Unsubscribe&SubscriptionArn=arn:aws:sns:us-east-1:08931xxxxxxx:CloudWatchHTTPAlarms:1841c5ca-ddda-xxxxxxbfb-bf0cf15813db"
}
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{
"TopicArn": "arn:aws:sns:us-east-1:089xxxxxxxxx:CloudWatchHTTPAlarms",
"Subject": "ALARM: \"cpuUtilTest\" in US - N. Virginia",
"Event Source": "db-instance",
"Event ID": "http://docs.amazonwebservices.com/AmazonRDS/latest/UserGuide/USER_Events.html#RDS-EVENT-0019",
"Event Message": "Restored from DB instance mydbinstins to 2014-10-28 08:00:00.0",
"Identifier Link": "https://console.aws.amazon.com/rds/home?region=us-east-1#",
"SourceId": "sourceID"
} |
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See also
Explore integration types
Explore integration actions
Add integration rules