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Overview
What does the integration offer?
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In the Subscribers interface, select Options > Settings.
On the Subscriber Notification Settings modal, select “Webhook” for Delivery types.
Select Save Changes.
Go to your status page and select Subscribe To Updates.
Select webhook tab from the subscription dropdown.
Paste the URL you copied while adding the integration in Jira Service Management into URL.
Enter your email address to receive emails when the API endpoint fails.
Select Subscribe To Notifications.
Configure the integration to update Statuspage
Select your avatar in the bottom left of your Statuspage screen.
Select API info from the menu.
Copy the page ID for the page you want the integration to work for.
Navigate back to Jira Service Management and go to the Statuspage integration page.
Select Send Alert Updates Back to Statuspage or Create Statuspage Incidents for Jira Service Management Alerts checkbox as needed.
Paste the page ID into Statuspage Page Id field.
In Statuspage, copy the API key and paste it into the Statuspage API Key field.
Control what type of alerts is sent to Statuspage by using the Alert Filter.
Save the integration.
Jira Service Management attempts to verify the settings with Statuspage upon saving.
Map alert actions
Jira Service Management allows you to define action mappings between Jira Service Management actions and StatusPage actions.
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