How to view reports of operations

To view the report of an individual on-call team

Before you can view a team’s report, make sure you’re its team admin. Learn more about roles, permissions, and rights

To see which reports are applicable to your team, follow these steps:

Open Jira Service Management, select Teams, and choose your team. If you don’t have a team yet, create one.
On the team’s profile page, scroll to the Operations section and select Get started. Complete the process to unlock alerting and on-call capabilities for your team.
Navigate to Reports from the side menu.
Now, you’ll be able to view different types of reports of a single on-call team.

You’ll only be able to view reports for teams that use operations.

Before you view multiple on-call team reports, you have to be a Jira site admin. Learn more about roles, permissions, and rights

There are two ways to view reports of all on-call teams.

On Jira Service Management, go to the top right corner and select the Settings icon.
In the drop down menu, select Products.
Now on the left side panel, under Operations, select Reports
You’ll be able to view the different reports of all the on-call teams across your site.
To view reports of any individual on-call team, go to the top right side of the page under the settings button, click the drop down menu, and select the team whose reports you want to view.

Open Jira Service Management, select Teams, and choose a team. If you don’t have a team yet, create one.
On the team’s profile page, scroll to the Operations section and select Get started. Complete the process to unlock alerting and on-call capabilities for your team.
Navigate to Reports from the side menu.
You’ll be able to view different types of reports of the selected on-call team.
Though you’re viewing reports for an individual team, you’ll have a shortcut to view reports of all on-call teams. To do this, go to the top right side of the page, and turn on the toggle Switch to reports for all on-call team.