To view the report of an individual on-call team
Before you view a team’s report, make sure you have team admin rights for that team. Learn more about roles, permissions, and rights
To see which reports are applicable to your team, and to confirm when/if they are scheduled to be sent to relevant team members, follow these steps:
Go to My Profile via the side menu.
There, see which teams you belong to, listed under "Teams".
Navigate to Knowledge via the side menu.
At the top of sidebar menu, you can select Global or Team(s).
Once Team is selected, navigate to the gear icon on the right side of the report.
Click Schedule...
From the dialogue box that appears, see if the right column has a Schedule title listed, which would mean there is a scheduled delivery via email of a selected report. In the example below, a "Team Productivity Analytics" report schedule has been defined.
...
Open Jira Service Management, select Teams, and choose your team. If you don’t have a team yet, create one.
On the team’s profile page, scroll to the Operations section and select Get started. Complete the process to unlock alerting and on-call capabilities for your team.
Navigate to Reports from the side menu.
Now, you’ll be able to view different types of reports of a single on-call team.
At a given point, you can access the report of only one on-call team that you have team admin rights to. (fact-check this). Learn how to view reports of an on-call teamIf you’re While viewing Team A’s report, you can’t view Team B’s report.
To view Team B’s report, you have to navigate to Team B’s Operations > Reports. (check nav)
Mention that not all teams have ops capabilities.
...
To view the
...
reports of all on-call teams
To access Before you view multiple on-call team reports, you’ll need make sure you have site/Jira admin rights.
OR
For this, you’ll need to have access to reports of teams by being a site/Jira administrator. (need to check this). Learn more about roles, permissions, and rights
Open Jira Service Management, select Teams, and choose your team. If you don’t have a team yet, create one.
On the team’s profile page, scroll to the Operations section and select Get started. Complete the process to unlock alerting and on-call capabilities for your team.
Navigate to Reports from the side menu.
Now, you’ll be able to view different types of reports of a single on-call team.
...
Allow cross-site tracking or third-party cookies on your browser
...
On your computer, open your browser
On the top right, click
Click on Settings > Privacy and security
Go to Cookies and other site data
third-party cookies
...