How to view reports

To view the report of an individual on-call team

To see which reports are applicable to your team, and to confirm when/if they are scheduled to be sent to relevant team members, follow these steps:

Go to My Profile via the side menu.
There, see which teams you belong to, listed under "Teams".
Navigate to Knowledge via the side menu.
At the top of sidebar menu, you can select Global or Team(s).
Once Team is selected, navigate to the gear icon on the right side of the report.
Click Schedule...
From the dialogue box that appears, see if the right column has a Schedule title listed, which would mean there is a scheduled delivery via email of a selected report. In the example below, a "Team Productivity Analytics" report schedule has been defined.

You’ll have access to reports of only the team(s) that you’re a team admin of.

At a given point, you can access the report of only one on-call team that you have team admin rights to. (fact-check this). Learn how to view reports of an on-call team

If you’re viewing Team A’s report, you can’t view Team B’s report. To view Team B’s report, you have to navigate to Team B’s Operations > Reports.

To access multiple on-call team reports, you’ll need site/Jira admin rights.

OR

For this, you’ll need to have access to reports of teams by being a site/Jira administrator. (need to check this)

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