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Jira Service Management is an alert and notification management solution that is highly complementary to Amazon SES. With this integration, Jira Service Management alerts are created for Amazon SES Bounce and Complaint notifications.
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Go to your team’s operations page.
On the left navigation panel, select Integrations and then Add integration.
Run a search and select “Amazon SES”.
On the next screen, enter aname for the integration.
Optional: Select a team in Assignee team if you want a specific team to receive alerts from the integration.
Select Continue.
The integration is saved at this point.Expand the Steps to configure the integration section and copy the integration URL, which includes Jira Service Management endpoint as well as and the API key.
You will use this URL while configuring the integration in Amazon SES later.Select Turn on integration.
The rules you create for the integration will work only if you turn on the integration.
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Create an SNS topic.
For details, see Getting started with Amazon SNS.Add an HTTPS subscription to your topic with this URL <text_filed> the URL you copied while adding the integration in Jira Service Management as the endpoint.
For details on how to add an HTTPS subscription, see What is an Amazon SNS?
If the configuration is successful, a confirmation alert is created in Jira Service Management.Configure Amazon SNS notifications for Amazon SES.
For details, see Configuring Amazon SNS notifications for Amazon SES.On the Edit Notification Configuration page, select the SNS topic you created in Step 1.
Select Save Config.
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