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What are triggers?

Every rule starts with a trigger. They kick off the execution of your rules. Triggers will listen for events in Jira, such as when an alert is created. View all automation triggers

Alert created

  • Related smart values{{alert}}

The rule will run when an alert is created on Opsgenie. You can use this trigger to perform actions on Jira Service Management when an alert is created on Opsgenie. This can only be used for global automation rules.

Alerts can be opened from the Operations section in your service project’s sidebar. Learn more about managing your alerts in Opsgenie.

For example, create an incident in Jira Service Management when an Opsgenie alert is created or associate the alert with an ongoing incident.

Alert status changed

Alert note added

Manual trigger from alert

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