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Alert action data
Alert action data
- 1 Overview
- 2 Alert actions
- 2.1 Create
- 2.2 Acknowledge
- 2.3 UnAcknowledge
- 2.4 AddTeam
- 2.5 AddRecipient
- 2.6 AddNote
- 2.7 AddTags
- 2.8 RemoveTags
- 2.9 Close
- 2.10 Assign Ownership
- 2.11 Take Ownership
- 2.12 Delete
- 2.13 Escalate
- 2.14 Update Priority
- 2.15 Update Description
- 2.16 Update Message
- 2.17 A custom action with the name "TestAction"
Overview
Jira Service Management passes alert activity data to various integrations. The following are some of the integrations that can make use of this data:
For the Webhook integration, alert action data is contained in the JSON body of the webhook request. For integrations that use Marid, the data is available in any script located under the Marid's scripts directory.
Alert actions
Create
"teams": IDs of the teams assigned to this alert
“recipients”: IDs of the recipients assigned to this alert
Acknowledge
UnAcknowledge
AddTeam
AddRecipient
AddNote
AddTags
RemoveTags
Close
Assign Ownership
Take Ownership
Delete
Escalate
The 'entity' property in escalationNotify can be one of the following values:
user
group
team
schedule
The 'type' property in escalationNotify can be:
“default” for the user, group, and team entities
“default”, “previous”, and “next” for the "schedule" entity
Update Priority
Update Description
Update Message
A custom action with the name "TestAction"
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